Advance planning

Make your wishes clearer and understand the choices before your family needs to make them.

Advance planning gives your family a clearer starting point. It can begin with a simple record of wishes, without choosing a package or making a payment.

Start with what matters

  • Who should be involved in decisions?
  • Are there religious, cultural or personal wishes to record?
  • Who should know where your wishes are kept?

Understand any commitment

  • A discussion, a recorded plan and a prepaid contract are different things.
  • Before paying, ask about the contracting provider, the exact scope, exclusions, changes, cancellation and any refund conditions.
  • Review the written terms with the people involved.

Questions worth asking

  1. What is included, and what might cost extra?
  2. Can the plan be changed if circumstances change?
  3. What does the family need to do when the time comes?
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